Welcome to Heartwell House

Live an extraordinary life with our care and compassion.

About Us

Heartwell House has been a foundation in providing essential mental health care for more than 20 years. Located in Leicester, our dedicated team offers excellent care for adults with mental health issues.

We understand that it can be difficult to entrust your loved one's care to someone else, and that feeling of worry and anxiety is completely normal. However, at Heartwell House, we go above and beyond to create personalised care plans that resemble the love and care you give at home. With our years of experience and sincere dedication to caregiving, our goal is to provide you with peace of mind and the opportunity to relax, knowing your loved one is in good hands.

Whether you require residential, short-term, or long-term care, our outstanding team, homely setting and personalised approach ensure that your loved one is comfortable, at ease, and well-cared for at all times.

Emphasising Independence

At Heartwell House we firmly believe that our service users' freedom and independence should be emphasised. We therefore make an effort to ensure that our service user experience the same level of comfort here as they would at home. We have an open-house policy as part of this. There are no scheduled meal times and no activities. Our team will assist the service user in pursuing their own interests and will offer supervision as needed.

Our top priority is the satisfaction of our service user. For everyone's peace of mind, we strive to keep steady relationships with family and friends.

Experience the finest options of senior care living with us

Heartwell House provides a range of trusted care services. Residential, respite, and day care services are all available. Our staff speak many different cultural languages including Punjabi, Gujarati, Urdu, Marathi, Hindi, English, Malay and more. Our staff can also take advantage of continuous training and development opportunities to keep their skills and knowledge up to date and help us maintain the best possible standard of care for our service users.

We are dedicated to maintaining quality in personal care

Ensuring Service Users’ Happiness, Health, and Peace of Mind with our Dedicated, Compassionate Approach to Care.

Get Back to Your Life

At our care home, we provide personalized support so you can reconnect with your passions and interests, getting back to your life.

Excellent Quality of Life

Experience a higher standard of living at our care home facility. Your happiness and well-being are our top priorities, and we strive to provide you with enriching experiences and attentive care.

Explore Our Featured Services

Discover Our Specialized Care Options.

Day Care Services

Our daycare offers personalized care, engaging activities, and social interaction, ensuring a fulfilling and enriching experience for your loved ones.

Truly Personal Care

Discover personalized care services, designed uniquely for you, prioritizing comfort, respect, and overall well-being.

Respite Care

We provide temporary relief for caregivers, ensuring loved ones receive quality support in a safe environment.

Why They Choose Us

We spread care to provide quality life.

We are committed to spreading care, we enhance lives with quality support and unwavering compassion.

Trusted By Many

Our care home is trusted by countless families for our commitment to providing exceptional care and support. With a reputation built on reliability and compassion, we strive to be the trusted choice for your loved one's well-being.

Professional Staff

Our staff of professional carers is commited to providing high quality care with expertise and empathy. They ensure that every service user receives personalised care and support that matches their unique needs.

Happy Service Users

Our care home's hospitality and experience have been experienced by our satisfied service users. Their satisfaction reflects our dedication to fostering a supportive and nurturing environment.

Comprehensive Services

Our care home offers comprehensive services that are designed to satisfy all the needs of the service users, guaranteeing their well being.

Testimonials

What they say about us

“Heartwell House means home for me. The food is wonderful here and there is always a good variety of home-cooked options, as well as lovely fresh fruit baskets. I would recommend Heartwell House to people who have had problems with mental health. The staff here are really good, from the carers to the cleaners – nothing is too much trouble. I love my room, which has all the special things I had in my room at my house. I can come and go when I want to, I can go to prayers and the shops. This helps me to feel like part of the community.”

“Heartwell House is a lovely place. I call it my home. Everything is taken care of for me. I don’t have to worry about the bills, laundry, cooking, etc. I feel safe and secure here. I really like going on the day trips – we go to the park sometimes. I have good memories of when we went to Skegness and Hunstanton – we had fish and chips for our tea by the sea-side.”

“It’s brilliant here! We all have different mental health problems, but we have all kept our independence. The staff here help us without taking over. They prompt us if we need assistance during the day and night. One of my favourite things to do is go out for a walk and fetch my papers. I sit on my favourite bench and relax. The staff always know where I am, and I feel reassured. Although I struggle with some things, the staff at Heartwell House make sure I keep on top of my medication. The atmosphere here is very homely. We all have respect for one another and feel like part of a big family. In fact, I like it so much that I don’t want go back home – I’m so happy here.”

"Heartwell is like my home. I have friends here who I play with. I enjoy myself playing cards and other board games. All the staff are kind and friendly. They help me to complete my personal care, provide me with good meals. I go out for a walk and shopping with staff. I like living here. Heartwell is my home"

"Heartwell is like a second home to me. It is near to my children and grandchildren. Everyone is very friendly and helpful. Staff supports me with my cultural needs. There are lots of activities to do, I don’t get bored here. Staff are here 24 hours to help and support me. I enjoy the food. I am happy with my bedroom. "

"Heartwell is my home. I feel happy here. The food is nice and there are different variety of food. We get lots of choices. Atmosphere is nice. Everyone is friendly and helpful. I like the décor of the home. Staff support me with all my appointments. I can easily discuss and approach staff with my worries, they are here to advise and support me."