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Our care home is built on love, fostering a warm, supportive environment for all service users.
At our care home, we offer compassionate support tailored to the unique needs of adults over sixty-five, promoting their well-being and independence with expert care.
We provide comprehensive care for adults under sixty-five, addressing their individual needs and helping them thrive in a comfortable, supportive environment tailored to this stage of life.
Our compassionate team provides specialized care and support for individuals facing mental health challenges, fostering a nurturing environment for healing and well-being.
Our primary care is mental health, however, we do cater to below services associated to mental health.
Our dedicated support provides compassionate care and guidance to individuals struggling with eating disorders, fostering a safe and nurturing environment for recovery and healing.
Our specialized support is designed to assist individuals with sensory impairments, ensuring they have access to resources and tools that promote independence and well-being in a nurturing and accessible environment.
We provide personalised assistance and caring suport to those suffering from dementia to improve their quality of life and well-being.
We at Heartwell House feel privileged to have the opportunity to care for your loved ones at our residential care. At Heartwell House, we make sure to introduce your loved ones to their dedicated carer as soon as they arrive. We are committed to always treating our service users with dignity, respect and kindness.
Our skilled and friendly staff team speak a range of languages, including English, Malay, Punjabi, Gujarati, Urdu, Marathi, Hindi, and more. We place great importance on our staff members’ continuous training and development to ensure they stay up-to-date with the latest skills and knowledge, allowing us to maintain the highest level of care for our residents. Our staff offers a range of trusted services, including gentle respite care.
For individuals who might not require full-time care but still wish to take advantage of our amenities and support throughout the day, we also provide a popular day care choice.
Respite Care is offered for both booked stays and emergency situations, depending on the availability of beds. For further details or to book respite care, click here to get in touch with our home manager.
Heartwell Home is available to assist you every step of the way.
Through close collaboration with you and your loved ones, we create a personalised care plan that is suited to their unique requirements and preferences.
With this personalised approach, you can be assured that your loved one is receiving the kind of care you would personally provide, giving you the opportunity to take a well-deserved break.
Once a dedicated carer has been introduced to you, you will have the opportunity to actively participate with your loved one in creating a personalised support plan. This ensures that they receive care that is aligned with their wants and requirements, making them feel fully included, heard, and engaged.
We prioritise open communication and actively seek feedback from our customers, promoting transparency, establishing strong relationships, and maintaining a determined commitment to constantly providing high-quality care outcomes.
The care home’s day and respite care services have been carefully planned to prioritize your loved one’s unique preferences and needs. Our service is customised to meet their physical, psychological, spiritual, cultural, and social needs.
However, a standard day care or respite care package consists of:
Heartwell House has limited capacity and our popular services are often booked up early. To find out more about availability, please don’t hesitate to contact us today.
Heartwell House Residential Care Home
32 Shaftesbury Avenue Leicester
LE4 5DQ
United Kingdom
0116 266 5484
heartwellhome2016@gmail.com